Support
How can we help?
Email [email protected], call +86 156 0007 0431, message us on WeChat (LJABIZ2025) or use the contact form. Support is provided by LJA Consulting.
Track an order
Order number and email. That is all you need.
Shipping
Free worldwide shipping, duties and delivery.
Returns and warranty
1-year warranty. How returns work.
Compatibility
USB-C, Lightning and the PlumCat app.
Languages
166 online, 30 offline.
Privacy
Your data, voice and AI features.
Terms of sale
The fine print.
Contact us
A real person reads every message.
FAQ
Not a substitute for a professional interpreter. Don't rely on it in medical, legal or emergency situations.